Delayed or canceled flight in Argentina: your rights as a passenger

If your flight is delayed

In Argentina, the assistance the airline owes you for a delay attributable to it depends on how many hours it lasts:

• Up to 4 hours: the airline doesn't have to give you anything, unless the delay falls between 00:00 and 06:00; then you get what the next band gives.
• More than 4 and up to 8 hours: meals and refreshments, depending on how long you have to wait.
• More than 8 hours: accommodation and transfers as well.

If the delay makes you miss a connection, the airline has to rebook you at its own cost. And if the delay is over 4 hours and you haven't flown any leg, you can ask for a refund of the fare you paid.

It doesn't owe you that assistance if the cause is the weather, an unforeseeable event or force majeure (though it does have to keep you informed), or if it told you at least 15 days in advance.

If your flight is canceled

The airline has to offer you one of these: its next flight to the same destination with seats, endorsing your ticket to another airline it has an agreement with, or another route or means of transport to your destination. If none of them works for you, you can ask for a refund.

The refund has to reach you within 30 days of asking for it, by the same means you paid with. If you bought through an agency, the agency requests it. And even if your fare is non-refundable, you get back the unused taxes and fees.

If you're denied boarding because of overbooking

If you're denied boarding because of overbooking, you get the same solutions as with a cancellation, with the same assistance depending on the wait. Before that, the airline may ask for volunteers: the volunteer's compensation is set by the airline itself and, if you accept it and fly, you can't claim afterwards.

Your bags

If your bag is lost or delayed, file a report with the airline within 10 days on a domestic flight, or 21 on an international one. If it's delayed and you're away from home, the airline pays your essential expenses within 24 hours of the report. If it isn't found, it compensates you within the legal limits for the flight.

If it arrives damaged, minor damage isn't covered. If the damage stops the suitcase from being usable, the airline compensates you with up to 3 «argentinos oro» (a legal unit of account) per bag if you report it before leaving the airport; otherwise, claim within 3 days (domestic flight) or 7 (international).

If you change your mind

If you bought online or by phone, you can withdraw within 10 calendar days of the purchase, but only if your fare conditions allow a refund.

Where to claim

First with the airline. If it doesn't reply or you're not satisfied, ANAC has a Conciliation Service for Air Transport Passengers: online, voluntary and free, with no need for a lawyer. It was regulated by Resolution 188/2026, published on 1 April 2026, which comes into force 90 working days after publication.